Visual Practice HOW TO

...Interpret the ERR column

When OHIP rejects a code and payment, Visual Practice is informed of this through your OHIP reconciliation diskette or EDT process. When you process your reconciliation through Visual Practice, any rejection or response codes are copied into the ERR column in the OHIP Bills grid as shown below:

Response codes are 2 alphanumeric digits, and the OHIP response based on the codes are listed below:

Last Updated April 14th, 2000

Code OHIP Message
10 Re-routed MRI Claim: Resubmit as RMB claim
11 Re-routed MRI Claim: Bill Patient or Quebec Medicare
12 Re-routed MRI Claim: Advise patient to contact Ministry of Health re: eligibility/card status
13 Re-routed MRI Claim: Service date is prior to newborn's date of birth
14 Re-routed MRI Claim: Fee billed too low - check for current SOB fee
15 Re-routed MRI Claim: Number of services exceeds maximum allowed.
16 Re-routed MRI Claim: Cannot be claimed alone/service date mismatch
17 Re-routed MRI Claim: E409/E410 not applicable: resubmit with appropriate assist/anaesthetic premium codes
18 Re-routed MRI Claim: Resubmit with manual review indicator and provide supporting documentation for two assistants
19 Re-routed MRI Claim: Resubmit with manual review indicator and forward copy of OP Report
20 Re-routed MRI Claim: Resubmit with manual review documentation
21 Re-routed MRI Claim: Records indicate patient is deceased - clarify or confirm
22 Re-routed MRI Claim: Code submitted requires prior approval
23 Re-routed MRI Claim: Hospital visits claimed by more than one physician - clarify role in patients care
24 Re-routed MRI Claim: Claims appearing in previous RAs as over/under payments should not be resubmitted.  Use Inquiry form for payment adjustment requests.
25 Re-routed MRI Claim: Incomplete new registration - have parent/guardian contact Ministry of Health
26 Re-routed MRI Claim: One house call assessment (A901) allowed per visit - resubmit claim with appropriate service code
27 Re-routed MRI Claim: This duplicate submission is being returned; original submission currently on file pending medical consultation adjudication 
28 Re-routed MRI Claim: Resubmit with manual review indicator with written explanation for detention; total time spent with patient including consultation/assessment indicated.
30 This service is not a benefit of OHIP
32 OHIP records show service(s) on this day claimed previously
35 OHIP records show this service rendered has been claimed previously (used on Pay Practitioner duplicate claims)
36  OHIP records show this service has been rendered by another Practitioner, Group or Lab
37 The listed benefit for this code is now 0 LMS units
40 This service allowed only once for same patient
48 Paid as submitted - clinical records may be requested for verification purposes
49 Paid according to the average fee for this service. Independent consideration will be given if clinical records/operative reports are presented
49 Paid according to the average fee for this service. Independent consideration will be given if clinical records/operative reports are presented.
50 Paid in accordance with the OHIP schedule of benefits
51 Fee schedule code changed in accordance with OHIP schedule of benefits
52 Fee for service assessed by medical consultant
53 Fee allowed according to appropriate item in a previous OHIP Schedule of Benefits
54 Interim Payment, Claim Under Review
55 This deduction is an adjustment on an earlier account
56 Claim under review
57 This payment is an adjustment on an earlier account
58 Claimed by another physician within group
59 Practitioner's notification - WCB (WSIB) Claims
60 Not a benefit of the reciprocal medical billing agreement
61 OOC claims paid greater $9999.99 (prior approval on file).
65 Service included in approved hospital payment
68 Hospital accommodation paid at standard Ward Rate
69 Elective services paid at 75% of OHIP Schedule of Rates
70 OHIP records show corresponding procedure(s) on this day claimed previously by another practitioner
80 Effective July 1,1998, technical fee decreased by 6.7% for hospitals or 4.2% for ihfs.
AP This payment in accordance with legislation - if you disagree with the payment you may appeal to the General Manager
A3E No Such Fee Schedule Code
A4A To Assess, See Guideline
AC4 Unaccepted Ref No
AD3 Not allowed with Visit
AD4 Refer to MC
AD5 Proc. Allowed Prev.
AD8 Not allowed alone
ADC Add Proc. at 50%
ADD Add Proc. at 50%
ADM Emerg. Equiv/other visits
AF1 Multiple Frac./Dis.
AF5 Frac. Fee Included
AG1 Crit. Care already PD
AG2 Crit. Care already PD
AHB Overlapping Visits
AHD Extra Visits in WK/MTH
AHE Two Specialties, same period
AHF CON/SUP Care Same Period
AH6 Emerg. Assess Same Day
AH7 Hosp. Assess Same Day
AH8 Invalid Adm Dte/Hosp No
AH9 Diagnostic Service same day
AI4 Claimed by other IHF/PHY
AMO Multiple Surgeries, other doctor
AMS Mulitiple Procedures
A02 Prev. OBS. Service
A08 One assess. at delivery
AP2 Max Fee Prem./NB Care
AP4 NIC Only allowed
ARD Possible Duplicate with RMBS
AS8 Pre-op Cons/Assess
AS9 Post-op Visits
AV3 Proc. only Allowed
A2A Outside of Age Limit
A2B Wrong Sex for Service
A3E No such F.S. Code
A3F No fee for service
A3G Fee Billed Low - Check
A3H Max # Ser FSM Ref MC
A3J Fee outside accepted Range
A3K Auto Adj. On Prev. Man Ad
A34 Multiple Dup. Claims
A36 Claimed by another Practitioner
A4A To Assess see guidelines
A4D Ineligible Specialty
A4E Manual Assess - Code 9
A4F MRI Review by MC
A6A No Claims Ref File ... A
A7A Claim No. not Found ... A
A8A Claim No. Previous on File
A81 Rule Err-Assess & Report
A87 FSC Mismatch ... A
A88 Adj. Payment Type Unequal.A
A89 Pay OOP Pract# Unequal.A
A91 Max. 99 Pat ID records
A93 Max 5000 Claim Items Record
A94 Claim item not on file ... A
A95 Claim item on file ... A
A96 Claim No. Previous on File
A97 Not all items Changed.A
A98 Pay Sub Disallowed Claim
A99 Wrong Patient Info ... A
B01 Invalid Record ID (Pos 3)
B02 Trailer Error - Claim Count H
B03 Trailer Error - Item Count T
B04 Trailer Error - Addr Count not allowed
B05 Trailer Error - Claim Count R
B11 Creation Date > System Date
B12 Invalid Creation Date
B13 Non-numeric Batch Sequence #
BAE Trailer (E) not after T or missing
BBA Batch (B) not first or after E / missing
BHA Claim (H) not after B or T
BHE Transaction ID not HE
BHT Item (T) not after H, R or T
BIO Invalid Operator Number
BLF Record Not 79 Characters
BOF Old Format Type After 91.06.18
BRA Claim 2 (R) not after H
C1 Allowed as repeat/limited consultation
C2 Allowed at reassessment fee
C3 Allowed at minor assessment fee
C4 Consultations not allowed with this service - paid as assessed
C5 Allowed as multiple systems assessment
C6 Allowed as type 2 admission assessment
C7 An admission assessment (c003) or general re-assessment(c004) may not be claimed by any physician within 30 days following a pre-operative assessment.
D1 Allowed as repeat procedure; initial procedure previously claimed
D2 Additional procedures allowed at 50%
D3 Not allowed in addition to visit fee
D4 Procedure allowed at 50% with visit
D5 Procedure already allowed. visit fee adjusted
D6 Limit of payment for this procedure reached
D7 Not allowed in addition to other procedure
D8 Allowed with specific procedures only
D9 Not allowed to a hospital department
DA Maximum for this procedure reached. paid as repeat/chronic procedure
DC Procedure paid previously not allowed in addition to this procedure. fee adjusted to pay the difference
DE Lab tests already paid - visit fee adjusted
DG Diagnostic services for hospital in-patients are not payable on a fee-for-service basis-included in the hospital global budget.
DH Ventilatory support allowed with haemodialysis
DL Allowed as laboratory tests in private office
DM Paid/disallowed in accordance with Ministry of Health policy regarding an emergency department equivalent
DN Allowed as pudendal block in addition to procedure - as per stated OHIP policy
DP Procedure paid previously allowed at 50% in addition to this procedure - fee adjusted to pay the difference.
F1 Allowed fractures/dislocations allowed at 85%
F2 Allowed in accordance with transferred care
F3 Previous attempted reductions (open or closed) allowed at 85%
F5 Two weeks aftercare included in fracture fee
F6 Allowed as minor/partial assessment
E1 Service date is prior to start of eligibility
E2 Incorrect version code for service date
E3 Version code not on file for hn
E4 Service date is after the eligibility termination date
E5 Service date is not within an eligible period
EB Additional payment for the claim shown
EV Check health card for current version code
EF1 IHF. Not Approved on S/D
EF2 IHF. Not Lic. For FSC on S/D
EF3 Insured Service Excl. From IHF
EF4 Prov. not IHF on S/D
EF5 Insured Service Excl. From #991000
EF7 Ref. Phys. # Required - IHF SRV
EF8 'I' FSC Claimed not IHF
EF9 Mobile Site Number Required
EH1 Service Date < Elig. Eff. Date
EH2 Check health card for current version code
EH4 Service Date > Elig. End Date
EH5 Service Date not in Elig. Period
ENB Unregistered Newborn
EQA Confirm Registered. Spec.
EQB Solo Pract. Inactive on S/D
EQC Group not registered on HRR
EQD Group inactive on S/D
EQE Pract. not in Group on S/D
EQF Aff. Pract. Inactive on S/D
EQG Ref. Lab. not required on HRR
EQ1 Clinic/Dr. not on file
EQ2 Specialty mismatch
EQ3 Pay. Sub. Claim - Dr. Option
EQ4 Pay Dr. Claim - Sub Option
EQ5 Lab Inactive on S/Date
EQ6 Incorrect Referral Number
EQ8 Lab. not licensed for FSC
EQ9 Lab. No. not on file
ERF Referring Physician # Currently ineligible for referrals
F1 Additional fractures/dislocations allowed at 85%
F2 Allowed in accordance with transferred care
F3 Previous attempted reductions (open or closed) allowed at 85%
F5 Two weeks aftercare included in fracture fee
FF Additional payment for the claim shown
G1 Other critical/comprehensive care already paid
H2 Allowed as subsequent visit; initial visit previously claimed
H3 Maximum fee allowed per week after 5th week
H4 Maximum fee allowed per week after 6th week to pediatricians
H5 Maximum fee allowed per month after 13th week
H6 Allowed as supportive or concurrent care
H7 Allowed as chronic care
H8 Hospital number and/or admission date required for in-hospital service
H9 Concurrent care already claimed by another doctor
HA Admission assessment claimed by another physician - hospital fee applied
HF Concurrent or supportive care already claimed in period
I2 Service is globally funded
I3 fsc is not on the ihf licence profile for the date specified
I4 Records show this service has been rendered by another practitioner, group or ihf
I5 Service is globally funded and fsc is not on ihf license profile
J3 Approved for stale date processing
L01 Location Code Must Be Numeric
L1 This service paid to another laboratory
L2 Not allowed to non-medical laboratory director
L3 Not allowed in addition to other laboratory procedure(s)
L4 Not allowed to attending physicians
L5 Not allowed in addition to other procedure paid to another laboratory
L6 Procedure paid previously to another laboratory, not allowed in addition to this procedure. fee adjusted to pay the difference
L7 Not allowed; referred specimen
L8 Not to be claimed with prenatal/fetal assessment as of july 1, 1993
L9 Laboratory services for hospital in-patients or out-patients are not payable on a fee-for-service basis - included in the hospital global budget
LA Lab service is funded by special lab agreement
LS Paid in accordance to special lab agreement
M1 Maximum fee allowed for these services has been reached
M2 Maximum allowance for radiographic examination(s) by one or more practitioners
M3 Maximum fee allowed for pre-natal care
M4 Maximum fee allowed for these services by one or more practitioners has been reached
M5 Monthly maximum has been reached
O1 Fee for obstetric care apportioned
O2 Previous prenatal care already claimed
O3 Previous prenatal care already claimed by another doctor
O4 Office visits related to pregnancy and claimed prior to delivery include in obstetric fee
O5 Not allowed in addition to delivery
O6 Medical induction/stimulation of labour allowed once per pregnancy
O7 Allowed as subsequent prenatal visit. initial prenatal visit already claimed
O8 Allowed once per pregnancy
O9 Not allowed in addition to post-natal care
P2 Maximum fee allowed for low birth weight care
P3 Maximum fee allowed for newborn care
P4 Fee for newborn/low birth weight care is not billable with neonatal intensive care
P5 Over age for paediatric rates of payment
P6 Over age for well baby care
Q8 Lab not licensed to perform this test on date of service
R1 Only one health exam allowed in a 12 month period
R01 Missing Registration Number
R02 Digits Disagrees with Province
R03 Invalid Province Code
R04 FSC Excluded from RMB
R05 Not allowed for RMB
R06 Wrong Health Care Provider RMB
R07 Invalid Pay Type for RMB
R08 Invalid Referral Number - RMB
R09 Claim Header-2 Missing for RMB
R1 Only one health exam allowed in a 12 month period
RD Duplicate, paid in rmbs
S1 Bilateral surgery, one stage, allowed at 85% higher than unilateral
S2 Bilateral surgery, two stage, allowed at 85% higher than unilateral
S3 Second surgical procedure allowed at 85%
S4 Procedure fee reduced when paid with related surgery or anaesthetic
S5 Not allowed in addition to major surgical fee
S6 Allowed as a subsequent procedure - initial procedure previously claimed
S7 Normal preoperative and postoperative care included in surgical fee
SA Surgical procedure allowed at consultation fee
SB Normal preoperative visit included in surgical fee. visit fee previously paid. surgical fee adjusted
SC Not allowed, major preoperative visit already claimed
SD Not allowed, team/assist fee already claimed
SE Major pre-operative visit previously paid and admission assessment previously paid - surgery fee reduced by the admission assessment
T1 Fee allowed according to surgery claim
SR Fee reduced based on Ministry of Health utilization adjustment, contact your provider
TH Fee reduced per Ministry of Health payment policy - contact your physician
V02 Incorrect Region Code
V04 Error in Claim Number
V05 Error: Claim No./Service Date
V06 Incorrect Clinic Code
V07 Incorrect Doctor Code
V08 Incorrect Specialty Code
V09 Invalid Referral No.
V1 Allowed as repeat assessment; initial assessment previously claimed
V10 Surname Missing or Wrong ** RMB Claims Only
 V12 First Name Missing or Wrong ** RMB Claims Only
V13 Incorrect Birth Date
V14 Sex not '1' or '2'  ** RMB Claims Only
V16 Error in Diagnostic Code
V17 Error in Payment Type
V18 Invalid Admit/1st Visit Date
V19 Chiropractor Diagnostic Error
V2 Allowed as  extra patient seen in the home
V20 Overage for Well Baby Care
V21 Diagnostic Code Required
V22 Diagnostic Code not Listed
V23 Check Number of Services
V25 Invalid action code
V26 Invalid Item Number
V27 Supply Same action Code
V28 Incorrect Hospital Number
V3 Not allowed in addition to procedural fee
V30 FSC/DX code Combination NAB
V31 Error in Claim Header
V33 Missing Payee Address
V34 Wrong Service Code
V35 Invalid OOP/OOC Service
V36 Check Sessional Input Criteria
V37 Incomplete Payee Address
V38 Inconsistent Claim Identificat
V39 Allowed Items Only 63
V4 Date of service was not a Saturday, Sunday or a statutory holiday
V40 Wrong Fee Schedule (Serv) Code
V41 Incorrect Fee Billed
V42 Error in Number of Services
V44 Invalid Assessment Code
V46 Invalid Fee Approved
V47 Fee not Divisible
V48 Missing Explanatory Code
V5 Only 1 ova allowed within a 12 mth period for age 19 and under or 65 and over; and 1 within 24 mths for age 20-64.
V50 SVC DTE Pre Initial Visit
V51 Invalid location code
V6 Allowed as minor assessment; initial assessment already claimed
V60 Invalid Explanatory Code
V62 Unacceptable L700A
V63 Invalid Referring Lab #
V7 Allowed at specific re-assessment fee
V70 Creation Date < Service Date
V8 This service paid at lower fee as per stated OHIP policy
V9 Only one initial office visit allowed within a 12 month period
V90 Please check age for service claim
V94 Invalid Bill 94 Adjustment
V95 One Bill 94 Adj. per claim
V96 Invalid Bill 147 Adjust
V97 One Bill 147 Adjustment per claim
VA Procedure fee reduced - consultation/visit fees not allowed in addition
VB Additional ova is allowed once within the 2nd year for patients aged 20-64 following a periodic ova.
VH0 Header-2 and HN Present
VH1 Health Number is Invalid
VH2 HN Req'd for this Service Date
VH3 Payment Pgm is Missing/Invalid
VH4 Invalid Version Code
VH5 OHIP # Required for Service Date
VH6 Mixed Service Dates in Claim
VH8 No Match on DOB with HN
VH9 HN Not Reg'd with Ministry of Health
VIC Invalid Character - HEX < 20
VJ5 Wrong Date of Service
VJ7 Stale Dated Claim
VS Date of service was a Saturday, Sunday or statutory holiday
VW1 Invalid Service Code for WCB
W02 Warning: Item [I] rec filler not spaces
X2 G.I. Tract includes cine and videotape
X3 G.I. Tract includes survey film of abdomen
© 1999-2003 ACSL. All rights reserved. For Terms of Use and Copyright click here.
Last Updated: Thursday, October 30, 2003 01:38 PM