Visual Practice HOW TO
...Interpret the ERR column
When OHIP rejects a code and payment, Visual Practice is informed of this through your OHIP reconciliation diskette or EDT process. When you process your reconciliation through Visual Practice, any rejection or response codes are copied into the ERR column in the OHIP Bills grid as shown below:

Response codes are 2 alphanumeric digits, and the OHIP response based on the codes are listed below:
Last Updated April 14th, 2000
| Code | OHIP Message |
| 10 | Re-routed MRI Claim: Resubmit as RMB claim |
| 11 | Re-routed MRI Claim: Bill Patient or Quebec Medicare |
| 12 | Re-routed MRI Claim: Advise patient to contact Ministry of Health re: eligibility/card status |
| 13 | Re-routed MRI Claim: Service date is prior to newborn's date of birth |
| 14 | Re-routed MRI Claim: Fee billed too low - check for current SOB fee |
| 15 | Re-routed MRI Claim: Number of services exceeds maximum allowed. |
| 16 | Re-routed MRI Claim: Cannot be claimed alone/service date mismatch |
| 17 | Re-routed MRI Claim: E409/E410 not applicable: resubmit with appropriate assist/anaesthetic premium codes |
| 18 | Re-routed MRI Claim: Resubmit with manual review indicator and provide supporting documentation for two assistants |
| 19 | Re-routed MRI Claim: Resubmit with manual review indicator and forward copy of OP Report |
| 20 | Re-routed MRI Claim: Resubmit with manual review documentation |
| 21 | Re-routed MRI Claim: Records indicate patient is deceased - clarify or confirm |
| 22 | Re-routed MRI Claim: Code submitted requires prior approval |
| 23 | Re-routed MRI Claim: Hospital visits claimed by more than one physician - clarify role in patients care |
| 24 | Re-routed MRI Claim: Claims appearing in previous RAs as over/under payments should not be resubmitted. Use Inquiry form for payment adjustment requests. |
| 25 | Re-routed MRI Claim: Incomplete new registration - have parent/guardian contact Ministry of Health |
| 26 | Re-routed MRI Claim: One house call assessment (A901) allowed per visit - resubmit claim with appropriate service code |
| 27 | Re-routed MRI Claim: This duplicate submission is being returned; original submission currently on file pending medical consultation adjudication |
| 28 | Re-routed MRI Claim: Resubmit with manual review indicator with written explanation for detention; total time spent with patient including consultation/assessment indicated. |
| 30 | This service is not a benefit of OHIP |
| 32 | OHIP records show service(s) on this day claimed previously |
| 35 | OHIP records show this service rendered has been claimed previously (used on Pay Practitioner duplicate claims) |
| 36 | OHIP records show this service has been rendered by another Practitioner, Group or Lab |
| 37 | The listed benefit for this code is now 0 LMS units |
| 40 | This service allowed only once for same patient |
| 48 | Paid as submitted - clinical records may be requested for verification purposes |
| 49 | Paid according to the average fee for this service. Independent consideration will be given if clinical records/operative reports are presented |
| 49 | Paid according to the average fee for this service. Independent consideration will be given if clinical records/operative reports are presented. |
| 50 | Paid in accordance with the OHIP schedule of benefits |
| 51 | Fee schedule code changed in accordance with OHIP schedule of benefits |
| 52 | Fee for service assessed by medical consultant |
| 53 | Fee allowed according to appropriate item in a previous OHIP Schedule of Benefits |
| 54 | Interim Payment, Claim Under Review |
| 55 | This deduction is an adjustment on an earlier account |
| 56 | Claim under review |
| 57 | This payment is an adjustment on an earlier account |
| 58 | Claimed by another physician within group |
| 59 | Practitioner's notification - WCB (WSIB) Claims |
| 60 | Not a benefit of the reciprocal medical billing agreement |
| 61 | OOC claims paid greater $9999.99 (prior approval on file). |
| 65 | Service included in approved hospital payment |
| 68 | Hospital accommodation paid at standard Ward Rate |
| 69 | Elective services paid at 75% of OHIP Schedule of Rates |
| 70 | OHIP records show corresponding procedure(s) on this day claimed previously by another practitioner |
| 80 | Effective July 1,1998, technical fee decreased by 6.7% for hospitals or 4.2% for ihfs. |
| AP | This payment in accordance with legislation - if you disagree with the payment you may appeal to the General Manager |
| A3E | No Such Fee Schedule Code |
| A4A | To Assess, See Guideline |
| AC4 | Unaccepted Ref No |
| AD3 | Not allowed with Visit |
| AD4 | Refer to MC |
| AD5 | Proc. Allowed Prev. |
| AD8 | Not allowed alone |
| ADC | Add Proc. at 50% |
| ADD | Add Proc. at 50% |
| ADM | Emerg. Equiv/other visits |
| AF1 | Multiple Frac./Dis. |
| AF5 | Frac. Fee Included |
| AG1 | Crit. Care already PD |
| AG2 | Crit. Care already PD |
| AHB | Overlapping Visits |
| AHD | Extra Visits in WK/MTH |
| AHE | Two Specialties, same period |
| AHF | CON/SUP Care Same Period |
| AH6 | Emerg. Assess Same Day |
| AH7 | Hosp. Assess Same Day |
| AH8 | Invalid Adm Dte/Hosp No |
| AH9 | Diagnostic Service same day |
| AI4 | Claimed by other IHF/PHY |
| AMO | Multiple Surgeries, other doctor |
| AMS | Mulitiple Procedures |
| A02 | Prev. OBS. Service |
| A08 | One assess. at delivery |
| AP2 | Max Fee Prem./NB Care |
| AP4 | NIC Only allowed |
| ARD | Possible Duplicate with RMBS |
| AS8 | Pre-op Cons/Assess |
| AS9 | Post-op Visits |
| AV3 | Proc. only Allowed |
| A2A | Outside of Age Limit |
| A2B | Wrong Sex for Service |
| A3E | No such F.S. Code |
| A3F | No fee for service |
| A3G | Fee Billed Low - Check |
| A3H | Max # Ser FSM Ref MC |
| A3J | Fee outside accepted Range |
| A3K | Auto Adj. On Prev. Man Ad |
| A34 | Multiple Dup. Claims |
| A36 | Claimed by another Practitioner |
| A4A | To Assess see guidelines |
| A4D | Ineligible Specialty |
| A4E | Manual Assess - Code 9 |
| A4F | MRI Review by MC |
| A6A | No Claims Ref File ... A |
| A7A | Claim No. not Found ... A |
| A8A | Claim No. Previous on File |
| A81 | Rule Err-Assess & Report |
| A87 | FSC Mismatch ... A |
| A88 | Adj. Payment Type Unequal.A |
| A89 | Pay OOP Pract# Unequal.A |
| A91 | Max. 99 Pat ID records |
| A93 | Max 5000 Claim Items Record |
| A94 | Claim item not on file ... A |
| A95 | Claim item on file ... A |
| A96 | Claim No. Previous on File |
| A97 | Not all items Changed.A |
| A98 | Pay Sub Disallowed Claim |
| A99 | Wrong Patient Info ... A |
| B01 | Invalid Record ID (Pos 3) |
| B02 | Trailer Error - Claim Count H |
| B03 | Trailer Error - Item Count T |
| B04 | Trailer Error - Addr Count not allowed |
| B05 | Trailer Error - Claim Count R |
| B11 | Creation Date > System Date |
| B12 | Invalid Creation Date |
| B13 | Non-numeric Batch Sequence # |
| BAE | Trailer (E) not after T or missing |
| BBA | Batch (B) not first or after E / missing |
| BHA | Claim (H) not after B or T |
| BHE | Transaction ID not HE |
| BHT | Item (T) not after H, R or T |
| BIO | Invalid Operator Number |
| BLF | Record Not 79 Characters |
| BOF | Old Format Type After 91.06.18 |
| BRA | Claim 2 (R) not after H |
| C1 | Allowed as repeat/limited consultation |
| C2 | Allowed at reassessment fee |
| C3 | Allowed at minor assessment fee |
| C4 | Consultations not allowed with this service - paid as assessed |
| C5 | Allowed as multiple systems assessment |
| C6 | Allowed as type 2 admission assessment |
| C7 | An admission assessment (c003) or general re-assessment(c004) may not be claimed by any physician within 30 days following a pre-operative assessment. |
| D1 | Allowed as repeat procedure; initial procedure previously claimed |
| D2 | Additional procedures allowed at 50% |
| D3 | Not allowed in addition to visit fee |
| D4 | Procedure allowed at 50% with visit |
| D5 | Procedure already allowed. visit fee adjusted |
| D6 | Limit of payment for this procedure reached |
| D7 | Not allowed in addition to other procedure |
| D8 | Allowed with specific procedures only |
| D9 | Not allowed to a hospital department |
| DA | Maximum for this procedure reached. paid as repeat/chronic procedure |
| DC | Procedure paid previously not allowed in addition to this procedure. fee adjusted to pay the difference |
| DE | Lab tests already paid - visit fee adjusted |
| DG | Diagnostic services for hospital in-patients are not payable on a fee-for-service basis-included in the hospital global budget. |
| DH | Ventilatory support allowed with haemodialysis |
| DL | Allowed as laboratory tests in private office |
| DM | Paid/disallowed in accordance with Ministry of Health policy regarding an emergency department equivalent |
| DN | Allowed as pudendal block in addition to procedure - as per stated OHIP policy |
| DP | Procedure paid previously allowed at 50% in addition to this procedure - fee adjusted to pay the difference. |
| F1 | Allowed fractures/dislocations allowed at 85% |
| F2 | Allowed in accordance with transferred care |
| F3 | Previous attempted reductions (open or closed) allowed at 85% |
| F5 | Two weeks aftercare included in fracture fee |
| F6 | Allowed as minor/partial assessment |
| E1 | Service date is prior to start of eligibility |
| E2 | Incorrect version code for service date |
| E3 | Version code not on file for hn |
| E4 | Service date is after the eligibility termination date |
| E5 | Service date is not within an eligible period |
| EB | Additional payment for the claim shown |
| EV | Check health card for current version code |
| EF1 | IHF. Not Approved on S/D |
| EF2 | IHF. Not Lic. For FSC on S/D |
| EF3 | Insured Service Excl. From IHF |
| EF4 | Prov. not IHF on S/D |
| EF5 | Insured Service Excl. From #991000 |
| EF7 | Ref. Phys. # Required - IHF SRV |
| EF8 | 'I' FSC Claimed not IHF |
| EF9 | Mobile Site Number Required |
| EH1 | Service Date < Elig. Eff. Date |
| EH2 | Check health card for current version code |
| EH4 | Service Date > Elig. End Date |
| EH5 | Service Date not in Elig. Period |
| ENB | Unregistered Newborn |
| EQA | Confirm Registered. Spec. |
| EQB | Solo Pract. Inactive on S/D |
| EQC | Group not registered on HRR |
| EQD | Group inactive on S/D |
| EQE | Pract. not in Group on S/D |
| EQF | Aff. Pract. Inactive on S/D |
| EQG | Ref. Lab. not required on HRR |
| EQ1 | Clinic/Dr. not on file |
| EQ2 | Specialty mismatch |
| EQ3 | Pay. Sub. Claim - Dr. Option |
| EQ4 | Pay Dr. Claim - Sub Option |
| EQ5 | Lab Inactive on S/Date |
| EQ6 | Incorrect Referral Number |
| EQ8 | Lab. not licensed for FSC |
| EQ9 | Lab. No. not on file |
| ERF | Referring Physician # Currently ineligible for referrals |
| F1 | Additional fractures/dislocations allowed at 85% |
| F2 | Allowed in accordance with transferred care |
| F3 | Previous attempted reductions (open or closed) allowed at 85% |
| F5 | Two weeks aftercare included in fracture fee |
| FF | Additional payment for the claim shown |
| G1 | Other critical/comprehensive care already paid |
| H2 | Allowed as subsequent visit; initial visit previously claimed |
| H3 | Maximum fee allowed per week after 5th week |
| H4 | Maximum fee allowed per week after 6th week to pediatricians |
| H5 | Maximum fee allowed per month after 13th week |
| H6 | Allowed as supportive or concurrent care |
| H7 | Allowed as chronic care |
| H8 | Hospital number and/or admission date required for in-hospital service |
| H9 | Concurrent care already claimed by another doctor |
| HA | Admission assessment claimed by another physician - hospital fee applied |
| HF | Concurrent or supportive care already claimed in period |
| I2 | Service is globally funded |
| I3 | fsc is not on the ihf licence profile for the date specified |
| I4 | Records show this service has been rendered by another practitioner, group or ihf |
| I5 | Service is globally funded and fsc is not on ihf license profile |
| J3 | Approved for stale date processing |
| L01 | Location Code Must Be Numeric |
| L1 | This service paid to another laboratory |
| L2 | Not allowed to non-medical laboratory director |
| L3 | Not allowed in addition to other laboratory procedure(s) |
| L4 | Not allowed to attending physicians |
| L5 | Not allowed in addition to other procedure paid to another laboratory |
| L6 | Procedure paid previously to another laboratory, not allowed in addition to this procedure. fee adjusted to pay the difference |
| L7 | Not allowed; referred specimen |
| L8 | Not to be claimed with prenatal/fetal assessment as of july 1, 1993 |
| L9 | Laboratory services for hospital in-patients or out-patients are not payable on a fee-for-service basis - included in the hospital global budget |
| LA | Lab service is funded by special lab agreement |
| LS | Paid in accordance to special lab agreement |
| M1 | Maximum fee allowed for these services has been reached |
| M2 | Maximum allowance for radiographic examination(s) by one or more practitioners |
| M3 | Maximum fee allowed for pre-natal care |
| M4 | Maximum fee allowed for these services by one or more practitioners has been reached |
| M5 | Monthly maximum has been reached |
| O1 | Fee for obstetric care apportioned |
| O2 | Previous prenatal care already claimed |
| O3 | Previous prenatal care already claimed by another doctor |
| O4 | Office visits related to pregnancy and claimed prior to delivery include in obstetric fee |
| O5 | Not allowed in addition to delivery |
| O6 | Medical induction/stimulation of labour allowed once per pregnancy |
| O7 | Allowed as subsequent prenatal visit. initial prenatal visit already claimed |
| O8 | Allowed once per pregnancy |
| O9 | Not allowed in addition to post-natal care |
| P2 | Maximum fee allowed for low birth weight care |
| P3 | Maximum fee allowed for newborn care |
| P4 | Fee for newborn/low birth weight care is not billable with neonatal intensive care |
| P5 | Over age for paediatric rates of payment |
| P6 | Over age for well baby care |
| Q8 | Lab not licensed to perform this test on date of service |
| R1 | Only one health exam allowed in a 12 month period |
| R01 | Missing Registration Number |
| R02 | Digits Disagrees with Province |
| R03 | Invalid Province Code |
| R04 | FSC Excluded from RMB |
| R05 | Not allowed for RMB |
| R06 | Wrong Health Care Provider RMB |
| R07 | Invalid Pay Type for RMB |
| R08 | Invalid Referral Number - RMB |
| R09 | Claim Header-2 Missing for RMB |
| R1 | Only one health exam allowed in a 12 month period |
| RD | Duplicate, paid in rmbs |
| S1 | Bilateral surgery, one stage, allowed at 85% higher than unilateral |
| S2 | Bilateral surgery, two stage, allowed at 85% higher than unilateral |
| S3 | Second surgical procedure allowed at 85% |
| S4 | Procedure fee reduced when paid with related surgery or anaesthetic |
| S5 | Not allowed in addition to major surgical fee |
| S6 | Allowed as a subsequent procedure - initial procedure previously claimed |
| S7 | Normal preoperative and postoperative care included in surgical fee |
| SA | Surgical procedure allowed at consultation fee |
| SB | Normal preoperative visit included in surgical fee. visit fee previously paid. surgical fee adjusted |
| SC | Not allowed, major preoperative visit already claimed |
| SD | Not allowed, team/assist fee already claimed |
| SE | Major pre-operative visit previously paid and admission assessment previously paid - surgery fee reduced by the admission assessment |
| T1 | Fee allowed according to surgery claim |
| SR | Fee reduced based on Ministry of Health utilization adjustment, contact your provider |
| TH | Fee reduced per Ministry of Health payment policy - contact your physician |
| V02 | Incorrect Region Code |
| V04 | Error in Claim Number |
| V05 | Error: Claim No./Service Date |
| V06 | Incorrect Clinic Code |
| V07 | Incorrect Doctor Code |
| V08 | Incorrect Specialty Code |
| V09 | Invalid Referral No. |
| V1 | Allowed as repeat assessment; initial assessment previously claimed |
| V10 | Surname Missing or Wrong ** RMB Claims Only |
| V12 | First Name Missing or Wrong ** RMB Claims Only |
| V13 | Incorrect Birth Date |
| V14 | Sex not '1' or '2' ** RMB Claims Only |
| V16 | Error in Diagnostic Code |
| V17 | Error in Payment Type |
| V18 | Invalid Admit/1st Visit Date |
| V19 | Chiropractor Diagnostic Error |
| V2 | Allowed as extra patient seen in the home |
| V20 | Overage for Well Baby Care |
| V21 | Diagnostic Code Required |
| V22 | Diagnostic Code not Listed |
| V23 | Check Number of Services |
| V25 | Invalid action code |
| V26 | Invalid Item Number |
| V27 | Supply Same action Code |
| V28 | Incorrect Hospital Number |
| V3 | Not allowed in addition to procedural fee |
| V30 | FSC/DX code Combination NAB |
| V31 | Error in Claim Header |
| V33 | Missing Payee Address |
| V34 | Wrong Service Code |
| V35 | Invalid OOP/OOC Service |
| V36 | Check Sessional Input Criteria |
| V37 | Incomplete Payee Address |
| V38 | Inconsistent Claim Identificat |
| V39 | Allowed Items Only 63 |
| V4 | Date of service was not a Saturday, Sunday or a statutory holiday |
| V40 | Wrong Fee Schedule (Serv) Code |
| V41 | Incorrect Fee Billed |
| V42 | Error in Number of Services |
| V44 | Invalid Assessment Code |
| V46 | Invalid Fee Approved |
| V47 | Fee not Divisible |
| V48 | Missing Explanatory Code |
| V5 | Only 1 ova allowed within a 12 mth period for age 19 and under or 65 and over; and 1 within 24 mths for age 20-64. |
| V50 | SVC DTE Pre Initial Visit |
| V51 | Invalid location code |
| V6 | Allowed as minor assessment; initial assessment already claimed |
| V60 | Invalid Explanatory Code |
| V62 | Unacceptable L700A |
| V63 | Invalid Referring Lab # |
| V7 | Allowed at specific re-assessment fee |
| V70 | Creation Date < Service Date |
| V8 | This service paid at lower fee as per stated OHIP policy |
| V9 | Only one initial office visit allowed within a 12 month period |
| V90 | Please check age for service claim |
| V94 | Invalid Bill 94 Adjustment |
| V95 | One Bill 94 Adj. per claim |
| V96 | Invalid Bill 147 Adjust |
| V97 | One Bill 147 Adjustment per claim |
| VA | Procedure fee reduced - consultation/visit fees not allowed in addition |
| VB | Additional ova is allowed once within the 2nd year for patients aged 20-64 following a periodic ova. |
| VH0 | Header-2 and HN Present |
| VH1 | Health Number is Invalid |
| VH2 | HN Req'd for this Service Date |
| VH3 | Payment Pgm is Missing/Invalid |
| VH4 | Invalid Version Code |
| VH5 | OHIP # Required for Service Date |
| VH6 | Mixed Service Dates in Claim |
| VH8 | No Match on DOB with HN |
| VH9 | HN Not Reg'd with Ministry of Health |
| VIC | Invalid Character - HEX < 20 |
| VJ5 | Wrong Date of Service |
| VJ7 | Stale Dated Claim |
| VS | Date of service was a Saturday, Sunday or statutory holiday |
| VW1 | Invalid Service Code for WCB |
| W02 | Warning: Item [I] rec filler not spaces |
| X2 | G.I. Tract includes cine and videotape |
| X3 | G.I. Tract includes survey film of abdomen |